Ultra Mobile Blog

Upgrade Ultra Grandfathered Plans $29 and $49

February 14, 2017

Sometimes we discontinue an Ultra Mobile phone plan, and if you’re reading this, you’re probably a subscriber who uses one of our old plans and may benefit from upgrading. Switching to a new plan is really easy, and can mean getting a lot more from your phone plan each month – and many times, it won’t cost anything extra!

You can upgrade your plan by going to your account page and selecting a new plan now, or you can stay on your old plan if you’d like. Please be aware that once a subscriber switches out of a discontinued Ultra Mobile plan, they will NOT be able to switch back.

We’ve got some great upgrade options for subscribers who are currently on our Classic $29or Classic $49 plans. If your main reason for staying on an old plan is frequent Ultra Zero calling, it’s best if you keep your plan. However, if your Ultra Zero calling doesn’t happen very often, we’ve got some great options to get more out of your Ultra Mobile plan.

Customers who are on our Classic $29 plan would benefit the most from moving to our Active $29 plan, our Active $45 plan or our Active $34 plan. Our Active $29 plan will bring you Unlimited Data, plus 1 GB of 3G with DataXtra for use when your 4G LTE data runs out – and it won’t cost you anything extra! For heavy data users, our Active $34 plan brings you unlimited data with even more speed: Instead of just 1 GB of 4G LTE data, you’ll get 2 GB PLUS 2 GB of 3G Data Xtra, for a total of 4 GB high-speed data! (For users who need even more data, why not look into our $45 plan? You’ll get unlimited data with a total of 7 GB of high-speed data!)

If you’re on Ultra Mobile’s Classic $49 plan, we suggest moving to either our NEW $45 or our Active $49 plan. In addition to the 1 GB of 4G LTE data you get on the $49 Classic, our NEW $45 plan brings you an extra 4 GB of 4G LTE data for a total of 7 GB of high-speed data per month, and it costs $4 less! Instead of just having 1 GB of 4G LTE, Classic $49 subscribers who upgrade to our Active $49 plan will get an additional GB of 4G LTE plus 2 GB of 3G with DataXtra, as well as another $7.50 per month of Call Anywhere Credit. That’s a total of 4GB of high speed data plus $20 of Call Anywhere Credit every month!

Here’s a detailed grid with the best choices for upgrades for subscribers who are on discontinued Ultra plans:

Current Plan Suggested Plan Upgrade New plan includes… You’ll gain… You’ll drop… Perfect for…
Classic $29 Active $29 • Unlimited Talk to the US and 60+ International Destinations
• Unlimited Global Text
• Unlimited Data with 1 GB of 4G LTE and 1 GB of 3G with DataXtra
• $2.50 Call Anywhere Credit
• $10.00 One-Time Rollover Roaming Credit
• Unlimited Data
• 1 GB of 3G with DataXtra
Ultra Zero Subscribers who don’t call Ultra Zero (or call them seldom enough to be covered by the $2.50 Call Anywhere Credit) and use lots of data
Classic $29 Active $34 • Unlimited Talk to the US and 60+ International Destinations
• Unlimited Global Text
• Unlimited Data with 2 GB of 4G LTE and 2 GB of 3G with DataXtra
• $10.00 One-Time Rollover Roaming Credit
• Unlimited data
• 1 additional GB of 4G LTE
• 2GB of 3G with DataXtra
• Ultra Zero
• All Call Anywhere Credit
Subscribers who don’t call Ultra Zero, don’t use Call Anywhere Credit, and use lots of data
Classic $49 New $45 • Unlimited Talk to the US and 60+ International Destinations
• Unlimited Global Text
• Unlimited Data with 5 GB of 4G LTE and 2 GB of 3G with DataXtra
• $15.00 One-Time Rollover Roaming Credit
• 4GB of 4G LTE
• $4 savings per month
• Ultra Zero
• All Call Anywhere Credit
Don’t call Ultra Zero, don’t need Call Anywhere credit, and want more high-speed data
Classic $49 Active $49 • Unlimited Talk to the US and 30 International Destinations
• Unlimited Global Text
• Unlimited Data with 2 GB of 4G LTE and 2 GB of 3G with DataXtra
• $20.00 Call Anywhere Credit
• $15.00 One-Time Rollover Roaming Credit
• 1 GB of 4G LTE
• 2 GB of 3G with DataXtra
• Another $7.50 of Call Anywhere Credit
• Ultra Zero
• 35 International Destinations (Please visit our Unlimited INTL List page for the destinations included on the $49 plan)
Don’t call Ultra Zero (or have Ultra Zero calling habits that can be covered by the $20 Call Anywhere credit), only call International Destinations on the list of 30, use lots of data, and use Call Anywhere Credit

If you’re on a discontinued Ultra Mobile plan that includes Ultra Zero, and you do call Ultra Zero destinations, you can see on the grid above that our active $29 and $49 plans include Call Anywhere credit. This Call Anywhere credit can be applied to the per-minute calling rates for any Ultra Zero destination, and the grid below displays the amount of calling time that each plan’s Call Anywhere credit will buy for each Ultra Zero destination.

Ultra Zero Destination Call Anywhere Credit ($2.50) on Active $29 Plan buys… Call Anywhere Credit ($20.00) on Active $49 Plan buys…
American Samoa Landlines 83 minutes 665 minutes
Bahrain Landlines 62 minutes 500 minutes
Bangladesh Landlines OR Mobiles 125 minutes 1,000 minutes
Bermuda Landlines 71 minutes 571 minutes
Brunei Landlines 83 minutes 665 minutes
Cambodia Landlines 62 minutes 500 minutes
Cyprus Mobiles 125 minutes 1,000 minutes
Liechtenstein Landlines 33 minutes 266 minutes
Liechtenstein Mobiles 6 minutes 51 minutes
Monaco Landlines 41 minutes 333 minutes
Nigeria Landlines 100 minutes 800 minutes
Turkey Landlines 71 minutes 571 minutes
Uruguay Landlines 45 minutes 363 minutes
Vietnam Landlines 62 minutes 500 minutes

Ready to upgrade your Ultra Mobile plan? You can do it right now!

Upgrade Now

Again, if you’re not ready to upgrade to a new plan, you can stay on your current plan if you’d like. However, please note that a subscriber who switches out of a discontinued plan can NEVER return to that plan.

If you have any questions about upgrading your Ultra Mobile plan, feel free to contact us directly. You can chat online with a representative by clicking the LiveChat box in the lower right hand corner, send us an email at support@ultramobile.com, or call our Customer Care line at 888-777-0446.

Read More »

Ultra Data Plus $39 Classic Grandfather

Sometimes we discontinue an Ultra Mobile phone plan, and if you’re reading this, you’re probably a subscriber who uses one of our old plans and may benefit from upgrading. Switching to a new plan is really easy, and can mean getting a lot more from your phone plan each month – and many times, it won’t cost anything extra!

You can upgrade your plan by going to your account page and selecting a new plan now, or you can stay on your old plan if you’d like.

Please be aware that once a subscriber switches out of a discontinued Ultra Mobile plan, they will NOT be able to switch back.

If you’re currently on Ultra Mobile’s Classic $39 plan, we’ve got two great options for a plan upgrade. If your main reason for staying on the Classic $39 is frequent Ultra Zero calling, it’s best if you keep your plan.

However, if your Ultra Zero calling doesn’t happen very often, we’ve got the perfect solution for you: Upgrade to Ultra Mobile’s Active $34 plan and add an automatic $5-per-month Bolt On. Your new plan will cost exactly the same as your old plan, you’ll have $5 of Call Anywhere Credit, PLUS you’ll get plenty more high-speed data!

To see if the $34 plan with $5 Bolt-On is the best option for you, here’s a chart with the number of monthly calling minutes that the $5 Bolt-On can buy for each of the Ultra Zero destinations:

Ultra Zero Destination $5 Bolt-On Call Anywhere Credit buys…
American Samoa Landlines 166 minutes
Bahrain Landlines 125 minutes
Bangladesh Landlines OR Mobiles 250 minutes
Bermuda Landlines 142 minutes
Brunei Landlines 166 minutes
Cambodia Landlines 125 minutes
Cyprus Mobiles 250 minutes
Liechtenstein Landlines 66 minutes
Liechtenstein Mobiles 12 minutes
Monaco Landlines 83 minutes
Nigeria Landlines 200 minutes
Turkey Landlines 142 minutes
Uruguay Landlines 90 minutes
Vietnam Landlines 125 minutes

If you’re looking to add even more high speed data for just $6 more per month, Ultra Mobile’s New $45 plan is the choice for you. Instead of just 750MB of 4G LTE data, the New $45 plan brings you 5 GB of 4G LTE as well as 2 GB of 3G data with DataXtra. That’s a total of 7 MB of high-speed data!

Here’s a breakdown of what you’ll get with each plan:

Current Plan Suggested Plan Upgrade New plan includes… You’ll gain… You’ll drop… Perfect for…
Classic $39 Active $34 withAdded Recurring $5 INTL Bolt-On
  • Unlimited Talk to the US and 60+ International Destinations
  • Unlimited Global Text
  • Unlimited Data with 2 GB of 4G LTE and 2 GB of 3G with DataXtra
  • $5 Call Anywhere Credit (with INTL Bolt-On)
  • $10 One-Time Rollover Roaming Credit
  • Over a GB of 4G LTE data
  • 2 GB of 3G with DataXtra
  • Ultra Zero
  • $1.25 Call Anywhere Credit
Users who want extra high-speed data, don’t call Ultra Zero, or have calling habits that can be covered by the $5 Bolt-On
Classic $39 New $45
  • Unlimited Talk to the US and 60+ International Destinations
  • Unlimited Global Text
  • Unlimited Data with 5 GB of 4G LTE and 2 GB of 3G with DataXtra
  • $15.00 One-Time Rollover Roaming Credit
  • • Another 4 GB of 4G LTE data
  • 2 GB of 3G with DataXtra
  • $5 more of one-time roaming credit
  • Ultra Zero
  • All Call Anywhere Credit
Subscribers who don’t call Ultra Zero, don’t need Call Anywhere Credit, use lots of data, and need extra roaming credit

Ready to upgrade your Ultra Mobile plan? You can do it right now!

Upgrade Now

Again, if you’re not ready to upgrade to a new plan, you can stay on your current plan if you’d like. However, please note that a subscriber who switches out of a discontinued plan can NEVER return to that plan.

If you have any questions about upgrading your Ultra Mobile plan, feel free to contact us directly. You can chat online with a representative by clicking the LiveChat box in the lower right hand corner, send us an email at 888-777-0446.

Read More »

Upgrade to the Data Plus $39 Plans

Sometimes we discontinue an Ultra Mobile phone plan, and if you’re reading this, you’re probably a subscriber who uses one of our old plans and may benefit from upgrading. Switching to a new plan is really easy, and can mean getting a lot more from your phone plan each month – and many times, it won’t cost anything extra!

You can upgrade your plan by going to your account page and selecting a new plan now, or you can stay on your old plan if you’d like.

Please be aware that once a subscriber switches out of a discontinued Ultra Mobile plan, they will NOT be able to switch back.

We’ve got two great upgrade options for subscribers who are currently on our old Data Plus $39 plan. If your main reason for staying on the Data Plus $39 plan is frequent Ultra Zero calling, it’s best if you keep your plan.

However, if your Ultra Zero calling doesn’t happen very often, we’ve got the perfect solution for you: Upgrade to Ultra Mobile’s Active $34 plan and add an automatic $5-per-month Bolt On. Your new plan will cost exactly the same as your old plan, you’ll get more high-speed data, PLUS you’ll have $5 of Call Anywhere credit instead of just $2.50!

To see if the $34 plan with $5 Bolt-On is the best option for you, here’s a chart with the number of monthly calling minutes that the $5 Bolt-On can buy for each of the Ultra Zero destinations:

Ultra Zero Destination $5 Bolt-On Call Anywhere Credit buys…
American Samoa Landlines 166 minutes
Bahrain Landlines 125 minutes
Bangladesh Landlines OR Mobiles 250 minutes
Bermuda Landlines 142 minutes
Brunei Landlines 166 minutes
Cambodia Landlines 125 minutes
Cyprus Mobiles 250 minutes
Liechtenstein Landlines 66 minutes
Liechtenstein Mobiles 12 minutes
Monaco Landlines 83 minutes
Nigeria Landlines 200 minutes
Turkey Landlines 142 minutes
Uruguay Landlines 90 minutes
Vietnam Landlines 125 minutes

If you’re on our $39 Data Plus plan and do not use Ultra Zero, our NEW $45 plan is a great upgrade choice. Instead of just 2 GB of 4G LTE data, the new Ultra Mobile $45 plan will bring you an additional 3 GB of 4G LTE data, plus 2 GB of 3G data with DataXtra. That’s a total of 7 GB of high-speed data! You’ll also get an extra $5 of one-time international roaming credit!

Here is a breakdown of each plan upgrade’s benefits:

Current Plan Suggested Plan Upgrade New plan includes… You’ll gain… You’ll drop… Perfect for…
Data Plus $39 Active $34 withAdded Recurring $5 INTL Bolt-On
  • Unlimited Talk to the US and 60+ International Destinations
  • Unlimited Global Text
  • Unlimited Data with 2 GB of 4G LTE and 2 GB of 3G with DataXtra
  • $5 Call Anywhere Credit (with INTL Bolt-On)
  • $10 One-Time Rollover Roaming Credit
  • 2 GB of 3G Data with DataXtra
  • Another $2.50 of Call Anywhere Credit
Ultra Zero Users who want extra high-speed data, don’t call Ultra Zero, or have Ultra Zero calling habits that can be covered by the $5 Bolt-On
Data Plus $39 New $45
  • Unlimited Talk to the US and 60+ International Destinations
  • Unlimited Global Text
  • Unlimited Data with 5 GB of 4G LTE and 2 GB of 3G with DataXtra
  • $15.00 One-Time Rollover Roaming Credit
  • Another 3 GB of 4G LTE data
  • 2 GB of 3G with DataXtra
  • $5 more of one-time roaming credit
  • Ultra Zero
  • All Call Anywhere Credit
Subscribers who don’t call Ultra Zero, don’t need Call Anywhere Credit, use lots of data, and need extra roaming credit

Ready to upgrade your Ultra Mobile plan? You can do it right now!

Upgrade Now

Again, if you’re not ready to upgrade to a new plan, you can stay on your current plan if you’d like. However, please note that a subscriber who switches out of a discontinued plan can NEVER return to that plan.

If you have any questions about upgrading your Ultra Mobile plan, feel free to contact us directly. You can chat online with a representative by clicking the LiveChat box in the lower right hand corner, send us an email at 888-777-0446.

Read More »

Upgrade your phone plan

February 9, 2017

Why should you switch plans? Sometimes we discontinue an Ultra Mobile phone plan, and if you’re reading this, you’re probably a subscriber who uses one of our old plans and may benefit from upgrading. Switching to a new plan is really easy, and can mean getting a lot more from your phone plan each month – and many times, it won’t cost anything extra!

You can upgrade your plan by going to your account page and selecting a new plan now, or you can stay on your old plan if you’d like. Please be aware that once a subscriber switches out of a discontinued Ultra Mobile plan, they will NOT be able to switch back.

If you’re on Ultra Mobile’s Classic $44 plan, our NEW $45 plan is a perfect upgrade! You’ll get another GB of 4G LTE data for a total of 5 GB, plus 2 GB of 3G data for faster speeds once 4G LTE data runs out, as well as over 30 additional unlimited international calling destinations – and it only costs $1 more per month! Here’s a detailed breakdown of everything you’ll get by switching to Ultra Mobile’s new $45 plan.

Current Plan Suggested Upgrade New plan includes… You’ll gain… It only costs… Perfect for…
Classic $44 New $45 • Unlimited Talk to the US and 60+ International Destinations
• Unlimited Global Text
• Unlimited Data with 5 GB of 4G LTE and 2 GB of 3G with DataXtra
• $15.00 One-Time Rollover Roaming Credit
• 30 more unlimited international destinations
• 1 GB of 4G LTE data
• 2GB of 3G data with DataXtra
$1 more per month! ALL Ultra Mobile subscribers currently on our Classic $44 plan!

Ready to upgrade your Ultra Mobile plan? You can do it right now!

Upgrade Now

Again, if you’re not ready to upgrade to a new plan, you can stay on your current plan if you’d like. However, please note that a subscriber who switches out of a discontinued plan can NEVER return to that plan.

If you have any questions about upgrading your Ultra Mobile plan, feel free to contact us directly. You can chat online with a representative by clicking the LiveChat box in the lower right hand corner, send us an email at support@ultramobile.com, or call our Customer Care line at 888-777-0446.

Read More »