Skip to Content

Search Results for: esim

With the iOS 18 update, you can now transfer your eSIM(s) between two iPhones. There are two ways you can transfer an eSIM between two iPhones, and the first way is during the initial setup of a new iPhone. During that process, you will eventually get to a “Transfer your Phone Number” screen, and Apple will walk you through what to do. You can also transfer an eSIM to a new iPhone manually. All you have to do is go to your new iPhone Settings, then click ‘Cellular’, and then click ‘Set Up Cellular’. Then you can set up your eSIM and transfer your phone number to your new iPhone. *Both iPhones need to be upgraded to iOS 18 or higher for the transfer to be possible.*

Yes you can. Please check your eSIM compatibility. You can also go on the Ultra Mobile App and follow these steps:
-Account
-Order Replacement SIM
-Switch to an eSIM

With an unlocked phone, you can purchase a plan and choose eSIM as your preferred delivery option. Please check your phone compatibility at www.ultramobile.com/byop/ to ensure that your phone will work on our network.

If your phone is incompatible with eSIM, you can always order a replacement physical SIM in the Ultra Mobile app. And if you’re activating your physical SIM, you can activate it by visiting https://my.ultramobile.com/activation or by calling our Care Team at 888-777-0446.

No it won’t. You’ll get the same great 5G • 4G LTE service you would expect regardless of the SIM you’re using.

Both physical SIM cards and eSIMs securely connect you with your network and give you access to your service so you can use your plan. A physical SIM card is a small chip that is physically inserted into your phone. An eSIM is a digital chip that can be downloaded to your phone.

No! We will give you up to 2 free eSIM’s per year. Should you need more than 2 for that calendar year, you will have to pay a small $3 fee.

If you cannot scan the QR code, you can also manually add your eSIM using the eSIM Manual Activation Guide.

Please note, that if you have installed an eSIM into one device, you can’t install the same eSIM (use the same QR code) into another phone or device. You have to order a new eSIM for another device, even if you have deleted the eSIM from the first device. You have the option to transfer your eSIM between two iPhones (iOS 18 & up), but you’ll still only be able to use the eSIM in one device at a time.