Complete a few quick tasks below and earn up to 20% off your first renewal. Your discount will appear in your account 4 days before your renewal date.
Complete at least 1 task 8 days before your plan renewal to guarantee a discount.
Stay in the loop on account updates, special offers and the latest Ultra-deals. Once you update your email address in your account, go to Communication Preferences and subscribe to promotional emails.
We’ll then send you an email with a link to verify your address. Earning 5% off your first renewal is that easy!
You’ll not only get a 5% discount off your first renewal, you’ll also be able to:
All directly from your phone! To find the app, go to the iOS App Store or Google Play on your device and search “Ultra Mobile.”
Requirement: If this is the first action you complete, make sure to log into the app at least 8 days before your plan expires to receive your 5% discount. If you’ve already completed another task, you have until 5 days before your plan expires to log in and get your discount.
In an area that offers limited cell service? Make calls, send texts and extend your coverage with Wi-Fi Calling. It’s also great for calling and texting while traveling abroad without the fear of roaming fees.
Plus, once you turn it on, you’ll get 5% off your first renewal!
Renew your plan automatically without having to worry about missing a payment or service interruptions. If you’re on a 1-Month plan, you’ll save 10% every time your plan renews, plus an extra 5% off your first renewal just for turning it on.
And if you’re not on a 1-Month plan, you’ll still get the benefit of skipping manual renewals each month. You can turn off Auto Renew any time in the Ultra Mobile App.
Every task you complete earns you more savings. Whether you complete one or all four, we've broken down exactly how much you'll save at your first renewal. Discounts apply to all data plans except 500MB.
Here's a timeline for when to complete each task so you can earn the biggest discount possible before renewing.
uTalk can be added to any Single-Month or Multi-Month plan for an additional $10 per month.
A payment cycle is a 30-day cycle that starts the day you activate or the day you renew your service.
Yes, you can change your plan length and/or data amount.
In Your Online Account: Sign into your account and select the “Manage Plan” section. Once you select your desired plan and add-ons, click “Continue.”
Through Ultra Mobile Customer Care: To have one of our Customer Care representatives help you change your Ultra Mobile plan, please call 1.888.777.0446.
Please note that immediate plan changes to plans of lesser value are available at the end of your current billing cycle.
Domestic long distance calling is included in all Ultra Mobile plans.
Click here for instructions on setting up WiFi Calling & Text on your iOS device. Android devices:
You can set your Android device up for WiFi Calling & Text by doing the following:
Go to your phone’s “Wireless and Networks” settings
Select the “More” or “More Networks” option
Find WiFi Calling & Text, and enable it
Next, you’ll need to activate WiFi Calling & Text on your Ultra account by doing one of the following:
Log into your online account
Visit the nearest Ultra Retailer
Call 1.888.777.0446 to speak with Customer Care
No, subscribers can keep their current SIM when switching in and out of Multi-Month Plans.