How do I activate my SIM card?

If you have an Orange SIM card

There are four (4) ways to activate:

  1. Activate Online: Please go to www.ultramobile.com/activate and enter the 11-digit activation number located on the back of your SIM card. The online process will guide you through the rest of the steps. Please keep your 11-digit activation number available until your service has been fully activated.
  2. Activate in Stores: You can instantly recharge your monthly plan by visiting any of our retailers that offer recharge. Use our Store Locator tool to find an Ultra retailer near you.
  3. Activate With a Text Message: To activate your SIM and get a new local phone number, text GOGO + your 5 digit zip code to 6700. Please note that phone number transfer is not available in SMS activations.
  4. Activate by Phone: Just call Ultra Mobile Customer Service at 1.888.777.0446.

If you have a Purple SIM card

There are three (3) easy ways to activate:

  1. Activate Online: Our online activation process will allow you select any of our monthly plans. You will also have the option of keeping your existing phone number, or getting a new number. All you need in order to activate online is a new Ultra Mobile SIM previously purchased online, and a form of payment. You can pay using a credit card or an Ultra Mobile airtime recharge card.

As part of the activation process, you can also enroll in automatic recharge to ensure you’ll never have to worry about forgetting a payment.

  1. Activate in Stores: You can instantly recharge your monthly plan by visiting any of our retailers that offer recharge. Use our Store Locator tool to find an Ultra retailer near you.
  2. Activate by Phone: Just call Ultra Mobile Customer Service at 1.888.777.0446.