What if my device doesn’t support iOS 12.0?

If you’re using an older iPhone model that can’t support iOS 12.0, you unfortunately won’t have access to the above features. That doesn’t mean you can’t still use your device with Ultra’s service. Please refer to the below instructions for configuring your Data & MMS Settings and accessing your voicemail.

Setting Up Your Data for iPhone

  1. Select the Settings icon on your homescreen.
  2. Select the Cellular menu option in the first section of the menu.
  3. Ensure that the Cellular Data and Enable LTE are both enabled.
  4. Select the Cellular Data option and enter the following information into the fields:

Cellular Data
APN – alpha
Username – (leave blank)
Password – (leave blank)

MMS

APN – wholesale
Username – (leave blank)
Password – (leave blank)
MMSC – http://wholesale.mmsmvno.com/mms/wapenc
MMS Proxy – (leave blank)
MMS Max Message Size – 1048576
MMS UA Prof URL – http://www.apple.com/mms/uaprof.rdf

  1. Restart your iPhone.

Accessing Your Voicemail

To access your voicemail, press and hold the number 1 on your phone’s keypad, or dial 855-616-9530. To reset your voicemail password, type #PWD# on your keypad and hit “Send.”