What’s the Regulatory Recovery fee?

It is common in the wireless industry for subscribers to pay taxes, fees and surcharges in addition to their monthly service costs, with customers of the “Big Four” mobile operators sometimes paying more than 25% on top of their monthly plans. The majority of those extra costs are remitted to government agencies to pay for taxes relating to the provision of telecom services and the cost of mandated programs like Universal Service Fund programs.

In the case of Ultra Mobile, our Regulatory Recovery Fee will represent a 2-5% cost on top of monthly airtime charges. This fee allows us to recover a portion of the government-mandated taxes, fees and surcharges for which we are responsible, without affecting the quality of service that we provide to you.