To our Ultra Family,
In this uncertain and challenging time, we’re doing everything possible to keep you connected to loved ones and friends. For your convenience, there are several ways for you to keep your account active while keeping yourself safe.
If you don’t know your password, click “Send Password to My Device”
If you don’t know your password click “Send Password to My Device” from the Ultra app home screen.
Call ahead to ensure the location is open.
How to recharge your plan if visiting a Recharge location.
Most grocery stores can help you purchase a cash card that can be used to Recharge your plan online, in the Ultra Mobile app or by texting Menu to 6700.
We’re here for you every day from 6am to 6pm PST