How It Works

Start Sharing

Have Questions? We Have Answers.

Have Questions?
We Have Answers.

Refer a Friend

How do I track my referrals and know when my renewal credit has been applied?

You will receive email notifications when you have successful referrals. You can also see the credit applied in your account under Transactional History.

Can I post my referral link anywhere?

Yes. You can share it via email, Facebook post, Facebook Messenger, or by text message. Please share your referral link anywhere you would like. We encourage it.

Who can I talk to if I have questions about the program?

If you have any questions about our Refer A Friend program, your referrals, or anything else you can contact our Care team.

Just call 1-888-777-0446 or dial 611 from your Ultra phone or speak to a live agent on our chatbot.

When can I refer and who can I refer?

You can start referring as soon as you activate a plan on Ultra. You can refer any friends and family that need to save on wireless. Our only condition is that when they purchase, they use your unique sharing link.

I referred my friends, but they didn’t use my unique sharing link, can I still get the renewal credit?

In order to get your credit, your friends have to use your unique sharing link to purchase their plan. Unfortunately, if the link was not used we have no way of verifying the referral.

What is the Ultra Mobile Refer A Friend Program and how does it work?

Our Refer A Friend program is the easiest way to get credit just for letting your friends and family know about Ultra.

For each friend or family member you refer and purchases a plan we will credit you $10 towards your next renewal, and $10 to your friend or family member for his/her next renewal.

All you have to do is log into account management and get your unique sharing link to start sharing. When your friends or family members use your link to purchase and activate an Ultra Mobile plan, you will get the credit. You can earn up to $100 renewal credit each year!

How many friends or family members can I refer?

As many as you want! There is no limit to how many friends or family members you can refer. You can earn up to $100 renewal credit each year for the first ten people you refer and activate a plan. The more people you refer, the better the chance you have to earn renewal credit!

When will I receive my renewal credit?

You will receive your renewal credit after your friend purchases a plan using your unique sharing link and successfully activates their plan. The renewal credit will appear in your account 30 days after your friend’s activation, as long as he or she is an active Ultra Mobile customer.

How do I earn renewal credits?

To start earning renewal credit simply log into your Ultra account, and go to Refer A Friend in the left main menu where you will find your unique sharing link. Share it via email, Facebook post or through Facebook Messenger by clicking on the icon. You can also copy and paste your link and send to your friends through text! When your friends use your unique link to purchase a plan on and activate it, you get your credit!

Can I use my renewal credit for other Ultra services?

The renewal credit that is applied to your account can only be used towards plan renewals.