First, pick out the plan that you want to sign up with. There are four easy ways to activate a Purple SIM card.
Online: Please go to www.ultramobile.com/activate, click the image of the Purple SIM and enter the 11-digit activation number located on the back of your SIM card. Our online activation process will allow you to select any of our monthly plans. You will also have the option of keeping your existing phone number or getting a new number. All you need in order to activate online is a new Ultra Mobile SIM and a form of payment. You can pay using a debit or credit card. As part of the activation process, you can also enroll in Auto Renew to ensure you’ll never have to worry about forgetting a payment.
In Store: You can activate your service or instantly renew your monthly plan by visiting any of our retailers that offer renewal. Use our Store Locator tool to find an Ultra Retailer near you.
Care: Visit http://www.ultramobile.com/chat to speak with an agent or just call Ultra Mobile Customer Service at 1.888.777.0446.
NOTE: Keep your current service active until you activate your Ultra SIM.