How do short codes work?

Simply dial or text any of the self-service short codes below to get the information requested. The dial shortcodes work on iPhones and certain Android devices. Short code (dial) What it does **61*1[phone_number]# Turns on call forwarding if an incoming call does not get a reply. If someone is calling you (incoming calls only) and…

Simply dial or text any of the self-service short codes below to get the information requested. The dial shortcodes work on iPhones and certain Android devices.

Short code (dial)What it does
**61*1[phone_number]#Turns on call forwarding if an incoming call does not get a reply. If someone is calling you (incoming calls only) and there is no reply (no answer) the call will be forwarded to the specified number
##61#Turns off call forwarding if an incoming call doesn’t get a reply.
**62*1[phone number]#Turns on call forwarding when you are not reachable. If someone is calling you (incoming calls only) and you are not reachable, the call will be forwarded to the specified number.
##62#Turns off call forwarding when you are not reachable.
##004#Cancel call forwarding to voicemail to prevent new voicemail messages
**21*1[phone number]#Turns on unconditional call forwarding. This will forward all incoming calls to the specified number no matter if you are reachable or not.
##21#Turns off unconditional call forwarding.
Short code (text message)What it does
BALChecks balance for wallet, INTL call credit, renewal, recharge, INTL roaming, expiration date & plan renewal date
RECHARGE + PINApply airtime recharge card balance to your account
UTALKPurchase uTalk for your current month
HELP or MENUProvides the following:
BALANCE – Get account status and balance.
RECHARGE + PIN – Apply airtime recharge card balance to your account.
UPGLOBE – Purchase Globe Unlimited for your current month
UPROAM – Purchase additional INTL Roaming Credit
UPINTL – Purchase additional INTL Credit
UTALK – Purchase uTalk for your current month
MENU – List of commands
Dial 611 to speak with Customer Support
UPINTLPurchase additional INTL credit
UPROAMPurchase additional INTL Roaming credit
UPDATAPurchase more data