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Setting Up Your Phone

Setup Instructions

(complete the steps below after you've inserted your SIM card and activated your plan)

  • Go into your Android Phone's Settings
  • Depending upon device type, Select Connections or Network & Internet or can search ‘Access Point Names’ in search box into settings
  • Select Mobile Networks or SIMs > select Sim [e.g Ultra or Wireless or Mobile]
  • Tap Access Point Names (APN)

    Note: "If the APN list displays as “Ultra (wholesale)” then your device is already configured with correct APN/MMS and proceed to step 10; however if you're seeing issues... follow below steps for step by step APN/MMS instructions to update."
  • Tap the 3-dot menu in the top right > Reset to default

    Note: After reset if “Ultra (wholesale)” appears, please select and move to step 9
  • If after reset “Ultra (wholesale)” is not displayed then
  • Select ‘+‘ to add a new APN manually, and enter the following information exactly as shown below (Note: inputs are case sensitive)

    Cellular Data

    Name – Ultra
    APN – Wholesale
    Proxy – (leave blank)
    Port – (leave blank)
    Username & Password – (leave blank)
    Server – (leave blank)

    MMS

    MMSC – http://wholesale.mmsmvno.com/mms/wapenc
    Multimedia message proxy – (leave blank)
    Multimedia message port – 8080
    MCC – (do not change default values)
    MNC – (do not change default values)
    Authentication Type – (leave blank)
    APN Type – default,supl,mms,ia
    APN Protocol – IPv4/IPv6
    APN Roaming Protocol – IPv4/IPv6
    MVNO typeGID
    MVNO value - (do not change default values)
  • Tap the 3 dots in the top right corner and select Save
  • Ensure that the new Access Point Name “Ultra (wholesale)” is selected
  • Restart your Android phone. After your phone powers back up, device should show Cellular network attached with LTE or 5G (*depending upon device type) and you can test these new settings by sending yourself a picture message.