Traveling Made Easy
International Roaming credits are available for purchase at any time.
Call or text friends and family while you’re traveling the world.
Shop PlansInternational Roaming credits are available for purchase at any time.
No matter where you are, you can call or text your friends and family using our International Roaming credits.
Unused International Roaming credits carry over from month to month and never expire.
Wherever you are, our International Roaming grants you global connectivity at your fingertips.
Log into your Ultra Mobile Account online or on the app.
Select Top Up and then click on ”UpRoam.”
Add $5, $10, or $20 of International Roaming Credit
Enjoy, you can now call, text and use data across the globe
Enter your zip code to check the coverage in your area.
Everything you want in wireless, we've got it.
You can check your roaming balance in the following ways:
In your online account – Sign into your online account to check Roaming Balance
With a Retailer – Visit the nearest Ultra Retailer.
With a Text Message – text UPROAM to 6700, and you will receive a text message with your roaming balance.
By calling Customer Care – Dial 1.888.777.0446 to talk to a representative.
UpRoam is an add-on that all Ultra subscribers can purchase allowing them to talk, text and use data while roaming outside the US. You can add $5, $10, or $20 of roaming credit at a time. When you purchase an UpRoam add-on, the funds are immediately applied to your account. If you want more than $20 of roaming credit, you will have to purchase additional add-ons. You can purchase UpRoam in $5, $10 and $20 denominations, in the following ways:
In your online account Sign in to your online account and purchase more INTL Roaming credit
With a Retailer Visit the nearest Ultra Retailer to add UpRoam.
With a Text Message Text UPROAM to 6700. You will be able to use the credit card linked to your account for instant purchase of extra INTL Roaming credit.
By calling Customer Care Dial 1.888.777.0446 to talk to a representative to add UpRoam. Click International Calling to view roaming rates and destinations.
PayGo plans do not support domestic roaming.
International Roaming is supported on your plan. Voice, SMS and MMS roaming is paid for through your PayGo Wallet balance. The PayGo Plan does not come with Data Roaming. Rates for international roaming are located at ultramobile.com/paygo/international-roaming.
Simply text any of the self-service short codes to 6700 below to get the information requested. The dial shortcodes work on iPhones and certain Android devices. (Please refer to the FAQ section for the chart on what the short codes do under plans & services, this question/answer will remain the same )
With Unlimited+, you get a One Time INTL Roaming Credit of $10 that does not expire. Ultra subscribers can buy more INTL Roaming Credit and add it to their account by using UpRoam. UpRoam add-ons come in $5, $10 and $20 denominations. Any unused INTL Roaming Credit balance will roll over to your next billing month.
Your Ultra Mobile plan comes with free calling & text from the U.S. to China. You are able to add International Roaming to your plan if you choose to use your plan outside of the U.S. Learn more about International Roaming here.
With Ultra Mobile's International Roaming, you can enjoy seamless connectivity and coverage while traveling the world. Our International Roaming is easy to use can be used on all Ultra Mobile plans. Plus, with Ultra Mobile's reliable 4G LTE network, you can enjoy fast and reliable internet speeds and crystal-clear call quality no matter where you are. With 250MB, 2GB, 6GB or Unlimited data options, you can enjoy Ultra-affordable wireless as well as the convenience and peace of mind of staying connected no matter where your travels take you.