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I was a long time T Mobile customer. 95% of my use is in urban areas or on wifi so the Tmobile network, which Ultramobile resells, works fine for me. I sometimes tether my laptop to my phone. (I prefer the reliability and speed of wired connections where reasonable.) Ultramobile gets the job done just as well. I do not need my hand held; I can read a manual and change settings on my phone myself so for me this is great.
I have used ultramobile since 2012, they offered an excellent service; I have never had coverage problems at all along east coast from Maine down to Florida. I really recommend their service.
I am using ultra mobile from last 3 years, been to many places in the US and never had a problem. Sometimes network coverage is less on the highways and happens where the population is very low. I use $19 and $29 plans intermittently based on my usage. I do make international calls daily and never faced any issue. With the data part, yes you will get some issues but its very rare in my case. I am not much dependent on data so don't know about higher data plan problems. But my $29 plan gives me 4GB which works quite fast. Connectivity is great and the price is lower than other good carriers.
Terrific value! Finally, no nonsense data plan with simple billing. I'm done with the big providers. Don't get pulled in by "free phone" deals....buy here and save thousands! Highly recommend.
I have had ultramobile before and went back to them after i had a $230 tmobile bill. The service is great and offers the same roaming package as tmobile with a cheaper rate and better cell phone plan. I was able to port my own number. I love ultramobile and i am here to stay.
Domestic long distance calling is included in all Ultra Mobile plans.
No, subscribers can keep their current SIM when switching in and out of Multi-Month Plans.
Yes, you can change your plan length and/or data amount.
In Your Online Account:
Sign into your account and select the “Manage Plan” section. Once you select your desired plan and add-ons, click “Continue.”
Through Ultra Mobile Customer Care:
To have one of our Customer Care representatives help you change your Ultra mobile plan, please call 1.888.777.0446.
Please note that immediate plan changes to plans of lesser value are available at the end of your current billing cycle.
A billing cycle is a 30-day cycle that starts the day you activate or the day you renew service.
Click here (hyperlink https://www.ultramobile.com/ios-features/) for instructions on setting up WiFi Calling & Text on your iOS device. Android devices:
You can set your Android device up for WiFi Calling & Text by doing the following:
Go to your phone’s “Wireless and Networks” settings
Select the “More” or “More Networks” option
Find WiFi Calling & Text, and enable it
You can set your WiFi Calling & Text Preferences by doing the following:
Tap “WiFi Calling & Text” (not the “Enable/Disable” button)
Tap “Connection Preferences”
WiFi Preferred – If a WiFi network is available, your phone will use the WiFi network rather than the cellular network
Cellular Network Preferred – Your phone will use a WiFi network for calls only if no cellular network is available
Never Use Cellular Network – Your phone will only use WiFi networks for calls
Next you’ll need to activate WiFi Calling & Text on your Ultra account by doing one of the following:
Log into your online account
Visit the nearest Ultra Retailer
Call 1.888.777.0446 to speak with Customer Care
uTalk can be added to any Single Month or Multi-Month plan for an additional $10 per month.
This promotion is only available on the $19 Single-Month plan.
Only new Ultra Mobile customers can take advantage of this offer.
This offer is available for a limited time only so act fast.
This promotion can only be purchased on our website at ultramobile.com and phones.ultramobile.com/phones
After your first 2 months, your plan will renew at the regular price of $19 per month.
To get your free month, just activate your new plan.
Within 2 days after you activate, your free month credit of $19 will be automatically added to your account. The credit will automatically be applied when your plan renews.
You will recieve a text message and an email notifiying you when the credit has been added.
To view your credit, you can also see it in your Transaction History in Account Management.
Yes, if you’d like to switch to a different plan you can choose your next plan in Account Management.
Your free month credit of $19 will be automatically applied to your payment and you may need to pay the difference.