From now on, your data and MMS settings will be configured automatically, even when you update your iOS! No more manually entering settings for group and picture texts.
Our iOS customers have been asking for visual voicemail from Ultra—and now we have it! You can access visual voicemail via the voicemail tab on your dialer.
Now you can talk over a WiFi network, which means you no longer have to rely on network coverage alone for your calling and texting needs. If you’ve got access to WiFi you’re good to go!
VoLTE (aka Voice Over LTE) lets you connect calls over the LTE network. That means better quality and faster connection times for your calls!
Your voicemails won’t immediately appear in your Visual Voicemail screen, even if you currently have messages in your inbox. They will appear once you get a new message, so we recommend you leave yourself a voicemail message after updating your Carrier Settings.
You can enable WiFi Calling & Text by updating your phone settings. Just go to Settings > Phone > WiFi Calling
You can enable VoLTE by updating your phone settings.
Just go to Settings > Cellular > Cellular Data Options > Voice Data
You can enable VoLTE by updating your phone settings. Just to go to Settings > Cellular > Cellular Data Options > Enable LTE and select Voice & Data. Note for iPhone 5S users: unfortunately, VoLTE is not available on this model iPhone.
You can enable WiFi Calling & Text by updating your phone settings. Just go to Settings > Phone > WiFi Calling.
Your voicemails won’t immediately appear in your Visual Voicemail screen, even if you currently have messages in your inbox. They will appear once you get a new message, so we recommend you leave yourself a voicemail message after updating your Carrier Settings.
If you’re using an older iPhone model that can’t support iOS 12.0, you unfortunately won’t have access to the above features. That doesn’t mean you can’t still use your device with Ultra’s service. Please refer to the below instructions for configuring your Data & MMS Settings and accessing your voicemail.
Setting Up Your Data for iPhone
Select the Settings icon on your homescreen.
Select the Cellular menu option in the first section of the menu.
Ensure that the Cellular Data and Enable LTE are both enabled.
Select the Cellular Data option and enter the following information into the fields:
Cellular Data
APN – alpha
Username – (leave blank)
Password – (leave blank)
MMS
APN – wholesale
Username – (leave blank)
Password – (leave blank)
MMSC – http://wholesale.mmsmvno.com/mms/wapenc
MMS Proxy – (leave blank)
MMS Max Message Size – 1048576
MMS UA Prof URL – http://www.apple.com/mms/uaprof.rdf
Restart your iPhone.
Accessing Your Voicemail
To access your voicemail, press and hold the number 1 on your phone’s keypad, or dial 855-616-9530. To reset your voicemail password, type #PWD# on your keypad and hit “Send.”
Go to Settings > General > About and check under Carrier; it should say Ultra/Mint Mobile
iPhone models 5S, SE, 6 and up are capable of installing iOS 12.0. Older models aren’t compatible with 12.0, and therefore won’t be compatible with these new features. This includes the iPhone 5, 5c, 4S and below.
It’s a snap: go to Settings > General > Software Update.
To make sure you are on the 12.0 or above, go to Settings > General > About and check under Version.