Cómo cambiar de US Mobile a Ultra Mobile: una guía completa
Por el equipo Ultra
Published junio 29, 2026
Are you looking to leave US Mobile for a new carrier and need some help? That’s what we’re here for. This guide will walk you through how to switch from US Mobile to Ultra Mobile, if that’s where you decide to go next. First we’ll cover why we think Ultra Mobile makes the most sense as your next wireless carrier, then we’ll explain how to make the switch, including steps on bringing your phone and number along with you. Let’s get started.
¿Por qué cambiar a Ultra Mobile?
So you know you’re done with US Mobile, but you need to know where to go next. Here’s a quick rundown of why we think Ultra Mobile is your best choice when it comes to wireless.
Planes multimensuales
Sabemos que valoras la flexibilidad, por eso ofrecemos planes de 1, 3, 6 y 12 meses. Y al igual que con las compras al por mayor en otros lugares, cuanto más compres por adelantado, más ahorras.
Funciones internacionales gratuitas
Los clientes de Ultra Mobile obtienen conversaciones ilimitadas a más de 90 destinos internacionales, mensajes de texto globales ilimitados y conversaciones y mensajes de texto ilimitados en México y Canadá.1
Confiabilidad en la red 5G de T-Mobile
Mantente conectado con quienes más te importan con la cobertura confiable de la red 5G más grande de Estados Unidos. La red de T-Mobile ofrece cobertura 4G LTE a 99% de estadounidenses y cobertura 5G a 98% actualmente... y sigue creciendo.2
Opciones de compra flexibles
Whether you want to purchase your plan online anytime or would prefer to go into a store for assistance, Ultra has you covered.
Llamadas Wi-Fi gratuitas y punto de acceso móvil
Estas funciones adicionales que le ayudarán a aprovechar al máximo su experiencia inalámbrica están incluidas sin costo adicional.3
Excelente atención al cliente
Nuestro equipo de Atención al Cliente actualmente tiene un puntaje promedio de Satisfacción del Cliente de 97%.4
How do I switch from US Mobile to Ultra Mobile?
Now that you’ve decided to join the Ultra family, it’s time to officially make the switch. Let’s go over what to do before, during and after you’ve made the switch.
1. Prepárate para el cambio
Make absolute sure Ultra Mobile is going to work for you by checking your phone’s compatibility with our network and the cobertura in your area. Make sure you look at home as well as where you work and any other areas where you spend most of your time. For more tips on switching, you can also visit our Cómo cambiar página.
2. ¿Traerás tu propio teléfono?
If you are bringing your own phone, in addition to being compatible with our network, it must also be desbloqueado. For more information on bringing your own phone to Ultra, visit our Página BYOP.
3. Bring Your Own Number (or Get a New One)
If you would like to bring your US Mobile number over to Ultra, there are a few things you need to do before you activate your Ultra Mobile account.
Don’t cancel your US Mobile service yet
If you cancel your US Mobile account before transferring your number to Ultra, the number will be lost.
Gather essential account details
To bring your number to Ultra, you’ll need your Us Mobile Account Number, Account PIN or Number Transfer PIN and billing ZIP Code.
Getting your US Mobile account number
Your nine-digit account number should be in your US Mobile dashboard under Settings > Account, or it may be printed on your billing statement. You can also contact US Mobile customer support at (878) 205-0088 to ask them for your account number.
Get your US Mobile number transfer PIN
While on the phone with their customer support, you will also need to ask them for your account PIN or number transfer PIN.
If you want a new Ultra Mobile phone number, all you need to do is provide us with your home ZIP code during the activation process and we’ll give you one based on your location.
For more information on bringing your number to Ultra, check out our number transfer blog.
4. Elige el mejor plan para ti
We offer data plans ranging from 500MB up to Unlimited (with all plans including Unlimited Talk & Text). If you’re not sure which plan is right for you, you can read more about Cómo funcionan nuestros planes here and even take a short quiz that will match you to the ideal plan.
5. Elige tu preferencia de SIM
Ultra Mobile supports SIM cards and eSIM. You can have a physical SIM card mailed to you within about 3-5 business days. If your phone is eSIM-compatible, you can opt to activate with an eSIM in minutes. Not sure? You can check if your phone supports eSIM with just a few clicks.
6. ¡Es hora de activar!
From a computer, head to my.ultramobile.com/activate to begin the activation process. If you need help, check out our step-by-step activation guide, or visit our Cómo activar página.
You’re ready to join the Ultra Mobile family
Now that you’re an expert on leaving US Mobile for Ultra Mobile, it’s time to take what you’ve learned and officially make the switch. You could be just a few days—or if your phone supports eSIM, a few minutes—away from saving money and getting Unlimited Nationwide Talk & Global Text, on America’s largest 5G network, with Ultra Mobile. All you have to do now is find the right Ultra Mobile Plan for you.
1Llamadas y mensajes de texto ilimitados en México y Canadá: Solo en planes selectos; no incluye roaming de datos internacional; no apto para uso internacional prolongado. Internacionales 90+: Consulta www.ultramobile.com/international-calling/ para conocer los destinos; la lista está sujeta a cambios.
2El acceso 5G requiere un dispositivo compatible y una tarjeta SIM en una zona de cobertura adecuada. La disponibilidad, velocidad y cobertura reales pueden variar.
3Se requiere un dispositivo compatible. La disponibilidad, velocidad y cobertura reales pueden variar. Los usuarios con un consumo elevado de datos (más de 35 GB/mes) podrían notar velocidades más lentas cuando nuestra red esté saturada. Incluye hasta 10 GB de zona Wi-Fi con Unlimited (20 GB con Unlimited+). La reproducción de videos se realiza a una resolución de aproximadamente 480p.
4A partir de octubre de 2025
